Holmcroft Road, Stafford, ST16 1JG

    Telephone: 01785 242 172
    Out of hours: 111

    Repeat Prescriptions

    We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.


    COVID-19: Practice Service Updates

    Face Masks

    To help protect yourself and our staff, face coverings must now be worn for all appointments here at the Surgery. If you do not have a mask, a scarf or something similar will be fine. Thank you for your co-operation.

    Service Updates

    Further to the update that was published on our website last week, we have reluctantly made the decision to close the front door of the surgery. This is because, despite our best efforts, people with symptoms of suspected coronavirus infection have continued to approach and enter the premises. This resulted in the temporary closure of some areas while we performed a deep-clean.

    Continue reading about our Coronavirus changes here.

    Isolation Notes

    If you need to self isolate, and are not able to work from home,
    please obtain an isolation note for your employer available on 111.nhs.uk.

    COVID-19

    NHS111 online – Check your symptoms
    Get the latest advice about coronavirus: NHS Website | Gov.uk

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    Online

    PRESCRIPTIONS

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    Other Ways to Order Your Prescriptions

    1. By Fax:
      You may fax us at any time (day or night) on 01785 253889.
    2. In Person:
      Return the computerised repeat prescription slip indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait.
    3. By Post:
      Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
    4. Chemist:
      Some of the local chemists also offer a collection service for the surgery. Please ask your regular chemist for details.

    Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.

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    When will my Prescription be ready?

    Your prescription will be available to collect after 4pm, 2 working days after the request was made.

    Request Received:Script Ready to
    collect after 4pm:

    Monday

    Wednesday

    Tuesday

    Thursday

    Wednesday

    Friday

    Thursday

    Monday

    Friday

    Tuesday

    For Example
    A script received on Tuesday at 1pm will be ready for collection
    on Thursday after 4pm.

    Please request repeat prescriptions well in advance of public holidays, etc.

    For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

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    Going on Holiday?

    If you are going on holiday or there is a Bank holiday coming up, please order your repeat prescriptions earlier, still giving us the normal two working days to generate and get it checked and signed by the Doctors.

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    Collecting your Prescription

    Patients can either collect their prescription from the surgery or a chemist of their choice.

    In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

    Electronic Prescriptions Service

    The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Find out how this could save you time by downloading our leaflet.