Repeat Prescriptions

We run a computerised system to issue repeat prescriptions which have already been agreed with your doctor.

Online

PRESCRIPTIONS

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Ordering your Prescriptions

  1. Online using Patient Access:
    Order your Repeat Prescription using Patient Access.
    Registration is required for our online prescription ordering service.
    See our Registration notes for details.
  2. By Fax:
    You may fax us at any time (day or night) on 01785 253889.
  3. In Person:
    Return the computerised repeat prescription slip indicating the medication you require to reception. A box is provided in reception to enable you to deliver your prescription without having to wait.
  4. By Post:
    Post the computerised repeat prescription slip indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
  5. Chemist:
    Some of the local chemists also offer a collection service for the surgery. Please ask your regular chemist for details.

Due to the possibility of errors, requests for repeat prescriptions will not be taken over the telephone.

When will my Prescription be ready?

Your prescription will be available to collect after 4pm, 2 working days after the request was made.

Request Received: Script Ready to
collect after 4pm:

Monday

Wednesday

Tuesday

Thursday

Wednesday

Friday

Thursday

Monday

Friday

Tuesday

For Example
A script received on Tuesday at 1pm will be ready for collection
on Thursday after 4pm.

Please request repeat prescriptions well in advance of public holidays, etc.

For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.

Going on Holiday?

If you are going on holiday or there is a Bank holiday coming up, please order your repeat prescriptions earlier, still giving us the normal two working days to generate and get it checked and signed by the Doctors.

Collecting your Prescription

Patients can either collect their prescription from the surgery or a chemist of their choice.

In order for prescriptions to be collected from a chemist, patients need to register at their chemist of choice for the 'Prescription Collection Service'. Once the Chemist has agreed to collection on your behalf, Patients then need to instruct the Practice which must be in writing - forms are available from most chemists.

Electronic Prescriptions Service

The Electronic Prescription Service (EPS) is an NHS service. It gives you the chance to change how your GP sends your prescription to the place you choose to get your medicines or appliances from. Find out how this could save you time by downloading our leaflet.

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