Holmcroft Road,
ST16 1JG

Contacting and How to Find Us

Consult with your Doctor online

You can contact us about a medical, administrative (e.g prescription query) by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during our opening hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday to Friday between the hours of 6pm to 9am. Please contact 111 during out of hours or 999 if this is an emergency.

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Telephone number

Appointments and enquiries telephone number 01785 242 172

Fax number 01785 253 889

All incoming and outgoing calls are recorded for training and auditing purposes.
Telephone calls recording policy.

Calling the Surgery

Our busiest time for phone calls is between 8am and 10am, if you are ringing for a test result of general enquiry please try not to call until after 10am. This will improve the service you receive and will ensure that patients who require an appointment for the same day will be able to contact the surgery as required.

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Postal Address

Holmcroft Surgery
Holmcroft Road
ST16 1JG

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Location Map

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Facilities for Disabled Patients

All facilities are ground floor and are designed for ease of access.

There is a fully equipped toilet for the disabled located at the entrance foyer. If you need assistance to enter the building please ring the bell. 

There is an induction hearing loop at reception for patients with hearing aids. Please ask reception if you need it.

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Car Parking

There is a large car park at the front of the surgery. There are reserved spaces for orange badge holders i.e. disabled parking.

Please note that all vehicles are parked on the surgery car park at the owners risk.

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Service Comments & Suggestions

Holmcroft Surgery is constantly looking at ways of improving its standard of service to patients. Please give us feedback on our performance by completing a Friends and Family Test.

Alternatively, we also have a suggestion box in the waiting room. Simply complete a suggestion slip and post it in the box.

We welcome all constructive viewpoints whether positive or negative.

Your comments will help us to maintain our high standard of service.