Information

Appointments
Emergencies
Home Visits
Prescriptions
Test Results
Services
How do I ... ?
Self Help
Medicine Chest
How to Find Us
Practice Team
Patient Panel
Surgery Tour
Other

Contacts

Contact Us
Useful Contacts

Appointments Cancellation

Methods of Cancelling an Appointment:

If you have booked an appointment with a Doctor, Nurse or other member of staff, it is really important to let us know if you need to cancel it.

Methods for cancelling your appointment are:

Method:	Details:
Online	Cancel your Appointment Online.
By Phone	Please call us on 01785 242172 and tell the receptionist.
By Fax	Our fax number is 01785 253889.
In Person	Call into the surgery and let the receptionist know in person.
To use this web site to cancel your appointment you must give us at least one working days notice. For example, if it is currently 10am on Monday, you cannot cancel an appointment earlier than 10am on Tuesday. If you are cancelling an appointment that is in less than one working day, please use one of the other methods to cancel.

top

Why is it important to tell us you want
to cancel your appointment ?

Many patients fail to cancel their appointment each month. This wastes a lot of valuable Doctor and Nursing time and also means everyone waits longer to be seen.

By telling us in good time that you cannot keep an appointment, we can offer your appointment to someone else. This helps us to reduce waiting times and means everyone can be seen sooner.

Your Health ...
Use this area to access local & national health resources. Just select a category:

News

Computer System Upgrade

We will be having an update to our current computer system on Wednesday 16th May 2012. This may mean slight delays on this day, please click here for further information.

PPG Report:

Our 2011/12 PPG Report can be downloaded here.

Patient Survey Results:

Our 2011/12 Patient Survey Results can be downloaded here.

Contact by Email:

Can we contact you by email to get your views?

Withdrawal of Repeat Prescriptions by Phone:

Since September 2011 we no longer accepts requests for medication on the phone. We regret having to withdraw this service but we were concerned about the safety of this system and the blocking of the Surgery telephone lines.

Nurse Practitioner Clinic:

General information and the aims of this clinic can be found here.

Aged 65 or Over ?

Make sure you get your Pneumo jab!

Training Practice:

We are a Training Practice. This means that we train Medical Students and Junior Doctors

Do you really need to see a Doctor ?

Our Practice Nursing Team offers a number of services by appointment.

Exercise - Why Bother ?

Regular exercise is beneficial. Find out why...

Repeat Prescriptions:

Do you use Cornwells Chemist ?

Bicycle Rack:

A bicycle rack has been fitted between the Surgery and the Chemist. This will help patients who want to keep fit and have some exercise.

Information

Contacts

AppointmentsCancellation